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Do you deliver to my area
Currently, Genuardis.com offers delivery to The Greater Philadelphia Metropolitan Area.
To find out whether we service your area or to request this service, you can enter your zip code here
How much do you charge for delivery
Fees range from $6.95 to $12.95 depending on time slot and order size (detailed below).
Fees may vary by location and other factors. You can see the delivery fee for your area when you select your delivery time as you check out.
| 2 Hour Delivery Windows (Depends on Delivery Time) |
4 Hour Delivery Windows (Depends on Delivery Time) |
|||
| Low | High | Low | High | |
| Order > $150 | $6.95 | $9.95 | $6.95 | $9.95 |
| Order < $150 | $9.95 | $12.95 | $6.95 | $9.95 |
Fees may vary by location and other factors. You can see the delivery fee for your area when you select your delivery time as you check out.
Is there a minimum amount that I need to order
You need at least $50 in your cart before you can schedule our delivery service.
Where do my products come from, and how do you deliver them
We hand-select all your groceries from a Genuardiās store local to your area. Products are placed in temperature-controlled trucks to keep them fresh. Our drivers will deliver your order to your doorstep at the time you select.
How do I start shopping online
There are three main ways to shop at Genuardis.com
1) Shop by Aisle: You can browse our entire online store through the virtual "aisles", which are organized similar to the aisles in your local store.
2) Shopping History: All the items that you have purchased using your Club Card, whether in-store or online are saved in your Shopping History. You can easily add the items that you want from your Shopping History to your cart.
3) Express List: Enter the names of the products that you want to buy into the express shopping list. Our search feature will find the best matching products for you.
What if I have specific instructions for my personal shopper
You can indicate product specifications (such as "green bananas", "firm tomatoes", "thick cut deli meat" etc) using the "Request to your Personal Shopper" feature. We will make every possible effort to meet your expectation.
What happens if items that I ordered are unavailable
While we make every effort to completely fulfill your order, items might occasionally be unavailable when your order is selected. We can substitute these items if you specify the type of replacement you would prefer. You may choose whether you would like to substitute items that are the same size or the same brand. You also may opt not to receive substitutions. If you allow products to be chosen for you, we will do our best in meeting your expectations. Occasionally items may be selected that are either lower or higher in price than the original choice. Please note that we do not offer online rain checks for items that may be unavailable on the day of your delivery.
Vintage substitutions on Wine.
We do our best to have updated and accurate information on our website. Due to the volume and variety of wine that we carry some vintages may not be updated right away. We reserve the right to make appropriate vintage substitutions when necessary. If you are dissatisfied with the vintage we have substituted, please notify your driver immediately, and he/she will return it to the store and your credit card will receive a refund. Please note that alcoholic beverages cannot be returned or refunded once you have accepted delivery.
Where can I find discounts, sales and other ways to save
As an online customer, you will automatically get Genuardi's Club Card savings on all items currently on sale. To view a list of all Club Card specials by department and other offers, check out our Online Savings. To learn more about how to save, see the Prices and Promotions section on this page.
How do I pay for my online order
We accept Visa, MasterCard, American Express or Discover credit cards, and debit cards with a Visa or MasterCard logo. We accept Visa, MasterCard, American Express or Discover credit cards, and debit cards with a Visa or MasterCard logo. We do not currently accept certain government subsidized program cards, cash, Safeway Gift Cards, personal checks or store charge accounts.
If you are a person with a disability who uses EBT benefits and would like to use the home grocery delivery service, please contact us at 1-877-505-4040.
If you are a person with a disability who uses EBT benefits and would like to use the home grocery delivery service, please contact us at 1-877-505-4040.
Can I return products if I need to
Yes - you have the option of returning unwanted products with your driver by contacting our customer service center. Customer satisfaction is our top priority, and we will ensure that you receive a full refund or credit for the items that you return. Some exceptions apply. To learn more, visit the "Returns" section on this page.
What is our 100% Satisfaction Guarantee
Customer Satisfaction is our top priority. If you are not completely satisfied with a product you have purchased, we will refund or credit its full value.



